Terms and Conditions of Sales
No payment will be taken online, expect for non-refundable special offers.
Your bank details are only used to guarantee the booking.
The total payment will be taken at the hotel.
We have a secure booking system.
Bookings may be cancelled and amended up to 24 hours before the expected arrival date throughout the year, except between 10/07 and 23/08, when this notice period becomes three days (72 hours). One night will be charged for late cancellations and amendments.
Certain rates attached to special offers have different, specific cancellation conditions.
For longer stays (seven nights or more), a prepayment for your stay will be taken seven days before your expected arrival date in order to guarantee your booking, and will not be refunded in case of cancellation or early departure.
All no-shows will be billed and not refunded. The booked stay will be automatically cancelled if the client does not contact us.
Clients are reminded that in accordance with Article L. 121-21-8 12° of the French Consumers' Code, that the cooling-off period provided for in Article L. 121-21 of the French Consumers' Code does not apply to hotel bookings. The general sales terms and conditions specific to each booked rate indicate its cancellation and/or amendment conditions.
After submitting a complaint to the hotel management and failing a satisfactory response within 15 days, the client can contact the Tourism and Travel Mediator, whose contact details and procedures for bringing cases are available on his website: www.mtv.travel.
In the case of early departures, the total initial amount for the stay will be charged as compensation.
We will do our very best to ensure your room is ready as early as possible. However, rooms are available at the latest from 3 p.m. and must be vacated on the departure day before midday. We will be obliged to charge an extra night for all rooms still occupied after this time.
The hotel is equipped with a free Wi-Fi Internet connection. By using this Internet connection, you agree not to carry out any illegal downloads.
Children under two are welcome to stay for free in the parents' room in a cot.
A sofa bed can be opened up in Deluxe rooms for children under the age of 16 only for an extra charge of €30 (with breakfast included, 50€ in the case of beach stays).
Adolescents over 16 will be welcomed according to availabilities in our 5th-floor rooms (attractive renovated attic rooms) with the special offer of 50% off the best available rate (offer open to children from 16 to 21 years). Breakfast will be charged at an extra cost of €20, as well as the beach mat for beach stays.
We accept: cash, travellers cheques and credit/debit cards (Visa, Eurocard, MasterCard, American Express).
We regret that pets are not allowed in the hotel.